The below courses are open entry/open exit.  You may register for them at any time.  You will have 90 days to complete the course once your registration is validated.  These courses have been created with the help of the Quality Assurance Institute and are based on their Common Body of Knowledge (CBOK).   For more information on these classes please contact Steve Ford at ford.steve@spcollege.edu.

Boot Camp for Quality         Register Now!

Description
This online course covers Quality Principles-- Quality Assurance, Quality Control, Cost of Quality, Two Views of Quality, Three Concepts of Quality, PDCA Concept, and Six Sigma.  It also will cover Quality Pioneers including Deming, Juran, Crosby, and Perry. You will learn industry models including an overview of the world’s leading quality models, the intent of each model, and how each model is used/deployed. Models to be discussed: Malcolm Baldrige, SEI CMM®, SEI PMM, ISO 9000 (9001), and SPICE. You will go over examples of Metrics including the Top 20 Producers and the Top 20 Customer Metrics, along with much more. 

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Boot Camp for Software Testers         Register Now!

Description
This online course provides an excellent overview of the entire software testing professional area. The course is designed to provide a macro overview of software testing by covering roles and responsibilities, test techniques, test planning, and the different types of testing commonly performed. It also provides an exceptional examination review for those planning to pursue the Certified Software Test Engineer (CSTE) professional designation. This course covers: What is testing?  What is a defect?  What is the purpose of testing?  Do I test everything?  How do I identify failure points in the application?  How do I plan tests to support project quality goals? and much more.

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Using Measurement for Improving Quality Productivity and Customer Satisfaction         Register Now!

Description
Economic pressures, competition, and a better-informed consumer are forcing companies to develop and deploy better quality products more quickly and inexpensively. A measurement program is an effective method to identify areas of improvement, to increase the productivity of your employees, and to improve the overall quality of goods and services. This online course will equip you with a customizable process for measurement designed to drive management’s objectives. In this course, you will learn how to strategically align a measurement program through the use of strategic and tactical dashboards. This seminar will cover QAI’s measurement process in-depth, how to define and deploy the needed infrastructure, establish a common understanding through the use of standard units of measure, and much more.

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Effective Methods for Controlling Software Projects         Register Now!

Description
Risk is usually one of the last areas addressed (if addressed at all) in the software development process. Many projects are undertaken without a solid basis of understanding for making informed decisions by consciously assessing what can go wrong and the resulting impact. During this online course, we will addresses the following: Understanding risk assessment and risk management, defining risk and classifying types of risk, understanding where risks come from, incorporating risk management into software project management, and identifying risks and communicating about risks. You will leave this course with several risk assessment instruments that can be customized to your organization, and you will have a list of the best metrics to use for assessing and managing risks.

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Defining and Using Standard Work Processes         Register Now!

Description
This online course teaches how to institutionalize current best work practices.  For many companies, an effective process-engineering program may be their only effective approach to improving productivity. This course is designed to teach you a customizable approach for process definition, deployment, and improvement. The methods taught can be applied against any quality model in the world or can be used simply as a means to improve overall performance.  You will learn to understand the correlation between meeting the challenges of today’s business environment and process improvement, manage processes for continuous improvement, use professional processes as a guide for continuous process improvement, establish necessary critical success factors to facilitate the change introduced by the infrastructure adoption, and much more. 

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Effective Methods of Software Testing         Register Now!

Description
This intermediate-level online course will enable you to effectively plan and execute software testing to validate that a system meets requirements. The system testing approach addresses test strategies, uncovering test critical success factors, setting measurable test objectives, applying test techniques, and developing a test plan. A recommended tester’s toolbox that can be used within the system-testing process is presented. It focuses on test case development and implementation tools and methods. This is an intermediate level course for an individual who has had some test experience and is interested in improving their level of effectiveness and efficiency in testing techniques and test methodology.  It is advantageous if the attendee has had at least two or more years of practical experience in software testing, although that is not necessary. 

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