St. Petersburg Junior College

POSITION TITLE: Security Dispatcher

DEPARTMENT: College Wide Security/ Facilities SITE: District Office

SALARY SCHEDULE: Career - GRADE: 3

BASIC FUNCTION:

Performs Security Dispatch and/or secretarial duties within a department of the college, which includes a high volume of data entry, security radio communication and phone communication.

RESPONSIBILITIES:

• Maintains specialized records of the department to which assigned.
• Maintains radio communication with security, college wide.
• Makes 911 call when assistance is needed by security.
• Inputs data entry for registration of vehicles.
• Processes tickets that are written and/or paid.
• Processes and answers inquiries regarding department operations or functions.
• Performs data entry for the College Wide Lock Shop.
• Provides information to visitors, students and staff regarding operations of the department in person or over the telephone.
• Operates a computer, calculator, data entry machine and other office equipment.
• Prepares reports, statistics and other information relating to the operation of the unit to which assigned.
• Maintains files, records and statistics of the unit.
• May direct the work of part-time clerical staff and student assistants.
• Performs related duties as required.

EDUCATIONAL REQUIREMENTS:

Graduation from an accredited high school or possession of an acceptable equivalency diploma.

EXPERIENCE REQUIREMENTS:

Three (3) years experience in office and secretarial work.

KNOWLEDGE/ABILITIES/SKILL REQUIREMENTS:

Knowledge of the rules and procedures of the unit to which assigned. Knowledge of sentence structure. Knowledge of word usage. Skill in reading comprehension. Skill in proofreading. Knowledge of basic mathematics. Ability to maintain good relationships with the public, students, faculty and staff. Ability to keyboard at a prescribed rate of speed. Ability to operate a computer. Communications skills. Office management skills.