St. Petersburg College

POSITION DESCRIPTION

POSITION TITLE: Coordinator, Campus Student and Business Services                    

DEPARTMENT: TSC      SITE:  TSC

SALARY SCHEDULE: APM        GRADE:  B

BASIC FUNCTION:

Responsible for the overall implementation, management and supervision of administrative, campus support services, business office operations, admissions, records, registration, word processing/academic support services, technical support services and coordination of administrative events.

RESPONSIBILITIES:

• Maintains accurate and current written procedures and documentation for all functions of the TSC support services.
• Responsible for all business/cashiering transactions that occur in student accounting on the TSC.
• Oversees session fee audits with associated corrections or billings/collections for the campus, including short-term loans and Florida Pre Paid.
• Directs the admissions process, including verification of Florida Residency status.
• Supervises the campus admissions and registration process.
• Manages payroll and respective departments.
• Manages the workflow, process and procedures and requests for the word processing/academic support areas.
• Plans and coordinates administrative on-campus events.
• Develops and promotes staff development and on-site programs for staff at TSC.
• Participates and represents the college in local community events.
• Develops and administers administrative programs.  Maintains procedures for safety, security and confidentiality of student files and registration records.
• Devises innovative techniques to provide efficient registration.
• Prepares and certifies attendance records and student load status for governmental agencies, lending institutions and employers. Processes SPC transcripts, hard copy.
• Sets goals and implements programs to accomplish goals for campus admissions and records.
• Develops and administers the budget for campus admissions and records.
• Handles grievances and employee questions for staff under immediate supervision. Promotes team spirit with staff.
• Responsible for campus grade input and forwarding attendance records to Central Records.
• Recommends hiring, trains, directs and evaluates all Career Service personnel in campus administrative departments.
• Supervises and is responsible for campus technical support staff.
• Works with the Provost and Associate Provost in establishing and implementing campus policies and procedures.
• Establishes, implements and promotes customer service practices.
• Performs related duties as required.

EDUCATIONAL REQUIREMENTS:

Master’s Degree.

EXPERIENCE REQUIREMENTS:

Four (4) years experience in managing and supervising staff and multiple departments.

KNOWLEDGE/ABILITIES/SKILL REQUIREMENTS:

Knowledge of SPC BOT Rules and Florida Statutes that apply to graduation and residency. Knowledge of database management and computer record keeping systems. Knowledge of computer networking concepts. Knowledge of the total process involved in the admissions and records. Knowledge of the specialized software used in campus applications. Knowledge of accounting practices and procedures. Ability to maintain a complex system of student records Ability to establish and maintain working relationships with students, staff, faculty and the public.  Possession of written and verbal communication skills. Possession of human relations skills. Interpersonal relations skills. Skill in reading comprehension. Organizational skills. Position requires customer relations skills and attention to detail.

                                                                                                                                                                                                                                                                            Revised: 09/2006