St. Petersburg College

POSITION DESCRIPTION

POSITION TITLE: Chief of Staff

DEPARTMENT: President’s Office            SITE: DO

SALARY SCHEDULE: A & P                     GRADE: E

BASIC FUNCTIONS:

The Chief of Staff provides a wide variety of professional support to the President. Assignments are received from, carried out for, and reported to the President. This position represents the President’s office at meetings when required and appropriate; advises the President, providing extensive professional assistance, project management, and recommendations on College issues; and performs highly responsible management work covering a broad range of college activities, including the supervision of staff assigned to the President.

RESPONSIBILITIES:

  • May be assigned to coordinate a special project or specific college program through the College president’s office.
  • Functions as a specialist within an assigned area of responsibility.
  • Under the direction of the President will respond with the utmost tact to inquiries and complaints using resourcefulness in seeking solutions to the problems presented from within the college or outside of college activities. Communicates with management, public officials, the general public and college employees in order to receive complaints and inquiries and provide requested information or referral.
  • Evaluates specific policies and procedures as directed by the President.
  • Prepares comprehensive reports and conducts special assigned research projects.
  • Represents the President at department meetings and outside the college as may be designated by the President.
  • Assists the President in the research and resolution of designated projects that may arise.
  • Exercises considerable judgment in her/his capacity with the responsibility for analyzing policy issues, identifying college-wide impacts and coordinating responses to the President on strategies and alternatives for dealing with the issues.
  • Assists the President with correspondence dealing with issues and subject matter in ways that sometimes requires considerable sensitivity, discretion, judgment, or negotiation in replying to inquiries, and/or presenting or requesting information with the public, institutional entities and the media.
  • Understands organizational policies and procedures necessary to ensure appropriate decision-making protocols are followed
  • Performs related duties as required and deemed appropriate.

EDUCATIONAL REQUIREMENTS:

Bachelor's degree required; Master's degree preferred

EXPERIENCE REQUIREMENTS:

Minimum of 5 years of management experience, preferably in a highly complex, matrixed organization.

This is a professional position requiring extensive experience with legislation, education, and governmental relations, with exceptional analytical and communication skills.

KNOWLEDGE/ABILITIES/SKILL REQUIREMENTS:

Knowledge of administrative and management practices. Exceptional interpersonal skills and strong managerial ability. Ability to interact and influence at the most senior levels of an organization and to work collaboratively across functions, levels and departments toward shared objectives. Knowledge of modern computer-based research and evaluation practices. Ability to analyze programs and projects and recommend improvements. Ability to write memoranda, correspondence, reports and produce written documents with clearly organized thoughts using proper English sentence construction, punctuation and grammar. Ability to present ideas and programs orally and in written form.