POSITION DESCRIPTION
DEPARTMENT: Accounting SITE: Epicenter
SALARY SCHEDULE: Career GRADE:
BASIC FUNCTION:
Performs responsible and
difficult work in the college program for collection of delinquent accounts.
RESPONSIBILITIES:
v
Maintains
records on all delinquent accounts. Reviews data from campus and other sites
relating to past student registration fees to verify accuracy of information
for the account.
v
Prepares
and implements oral and written communications for delinquent fees.
v
Maintains
current information regarding guidelines for collection procedures.
v
Recommends
changes and improvements in collection policies and procedures.
v
Maintains
contacts with various collection agencies during collections process.
v
Prepares
reports and statistics relating to the collections operation.
v
Prepares
and maintains delinquency lists for action by the college.
v
Performs
related duties as required.
EDUCATIONAL
REQUIREMENTS:
Graduation from an
accredited high school or possession of an acceptable equivalency diploma,
supplemented by college level courses in accounting.
EXPERIENCE
REQUIREMENTS:
Three (3) years of
experience in collections, handling delinquent accounts or related work.
KNOWLEDGE/ABILITIES/SKILL
REQUIREMENTS:
Knowledge of collections
practices and procedures. Knowledge of college policies relating to the
collection of delinquent accounts. Knowledge of sentence structure. Knowledge
of word usage. Skill in reading comprehension. Knowledge of mathematics and
basic accounting. Ability to operate a calculator. Ability to operate data
entry equipment. Communications skills. Ability to deal with delinquent
accounts in a tactful manner.
Revised: 09/2006