St. Petersburg College

POSITION DESCRIPTION

POSITION TITLE: IMAGING SPECIALIST

DEPARTMENT: SCHOLARSHIPS AND STUDENT FINANCIAL ASSISTANCE                     SITE: CL

SALARY SCHEDULE: CAREER                                     GRADE: 5

BASIC FUNCTION:

Responsible for providing computer training for college staff on all campuses on the use of the ImageNow system and procedures.

RESPONSIBILITIES:

• Provides computer training for administrative, professional and career staff on the ImageNow system and procedures including software, components of the system, how to integrate and use software applications and overall process.
• Responsible for the setup, training and maintenance of the document imaging side of the system.
• Serves as resource person to college staff regarding system, Responds to inquiries about the ImageNow system and provides users with information on software and problem areas.
• Works with college administrative staff in the analysis of procedures and functions of positions working with system.
• Designs workflow to best address issues that are identified in the procedure.
• Documents programs, plans and changes to provide continual user support, reference and training materials for college staff.
• Performs maintenance, support and ongoing development of the Imaging system.
• Coordinates with Helpdesk and campus CSS regarding technical support for computer hardware, software, peripherals and network issues.
• Researches and provides technical information and support to campus CSS.
• Designs and develops materials and system structure, forms, media that enhances the paperless process as well as provide easier access for college students and staff.
• Coverts and creates files, web pages, desktop publishing documents and multimedia presentations for student and staff use and for training purposes.
• Attends meetings and conferences to explain or receive information relative to the Imaging system.
• Assists the Director in planning, research and maintenance of the ImageNow system.
• Represents the Director at meetings with staff and students.
• Schedules events, meetings, projects, tests and programs related to the department.
• Performs duties included in the Senior Staff Assistance job description.
• Performs other duties as required.

EDUCATIONAL REQUIREMENTS:

Graduation from an accredited high school or possession of an acceptable equivalency diploma. Completion of approved courses relating to the Imaging System.

EXPERIENCE REQUIREMENTS:

Four (4) years of experience in the area of scholarships, student financial assistance, and the maintenance of computerized student records.

KNOWLEDGE/ABILITIES/SKILL REQUIREMENTS:

Knowledge of computer network concepts. Knowledge or the ability to gain knowledge of the specialized software relating to Imaging Systems. Knowledge of Windows, MS Word, MS Excel, Powerpoint, Access and other Windows-based software applications. Knowledge of overall programs of the college relating to student records. Knowledge of SSFA programs, administrative procedures and operations. Knowledge of computer applications relating to SSFA. Knowledge of basic mathematics. Knowledge of sentence structure and word usage. Ability to install and maintain a variety of computer hardware and software. Ability to troubleshoot hardware and software problems. Ability to maintain good working relationships with staff, students and the public. Ability to communicate effectively using speech, hearing and writing skills. Ability to function as a lead worker over a staff. Ability to perform research. Ability to make public presentations. Ability to establish a file system on the network for college staff use. Ability to produce web pages and presentations. Skill in writing and editing. Skill in reading comprehension and proof reading.

                                                                                                                                                               Revised: 09/2006