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Q.  Why do I need a student  ID number?   

A.  Your ID number is used to identify you and allows you to access your specific information online at the MySPC site or for online classes.

Q.  Why do I need a password?   

A.  For your security you must choose a password that only you will know.  This will reduce the possibility of others gaining access to your personal information.

Q.  Why do I need an ID card?   

A.  The ID card is used as a library card and to gain admission to student computer labs, wellness centers, and various college events. You may also receive discounts on movie tickets and bus fares.

Q.  How do I get an ID card?   

A.  ID cards may be obtained by bringing proof  of your course fee payment to the Learning Support Center, LA 100, or to Student Activities, ST 130.

Q.  Do I need to have an email address?   

A.  Official correspondences from the college will be sent to your student e-mail account including registration appointment dates and college closing alerts. If you have been an SPC student in the last year, you have an SPC e-mail account. If you are new to St. Petersburg College, you may access your e-mail account the day after you apply for admission and pay your application fee.

Academics   

Q.  Why do I need a registration appointment?   

A.  Having a registration appointment allows  you to register during early registration and/or before open registration starts.

Q.  What is term activation?   

A. Term Activation allows you to register for that specific term.

Q.  How do I activate my term?   

A. To activate your term you need to go to the registration office.

Q.  Is there a deadline to register for classes?   

A. You must be registered for a class before the first day that the class meets.

Q.  Are drop and withdraw the same thing?   

A.  No. When you drop a class, it will not show on your transcript, and you get your money back. If you elect to withdraw from a course prior to the deadline for a regular session, you will receive a final grade of "W", and it will appear on your transcripts.

Q.  Is there a deadline to drop or withdraw?   

A.  Yes.  the deadline to drop or withdraw is on the Academic Calendar in the catalog.  Drop/Add is the first week of classes.  To drop and receive a refund, you must do so by the Friday of the first week of classes.

Q.  When do I get a refund for dropping?   

A.  The college will send you a check in the mail.  You should receive a check within two weeks.

Q.  Will my financial aid be affected if I drop or withdraw?   

 

If you completely withdraw from all classes before the 60% date, you will have to return a portion of your financial aid.  The calculation is based on the percentage of attendance. If you withdraw completely, your aid will be adjusted, and you will receive a letter explaining how much you owe. If, for example, you are enrolled in 9 credit hours and withdraw from 3 credit hours, you will not owe any money to financial aid.  You must complete 50% of your semester classes to avoid being placed on Standards of Academic Progress.

Catalog   

Q.  Do course descriptions change?   

A.  Course descriptions can be changed if they are first approved by department program directors, by all college provosts, and by Curriculum and Instruction Committee.

Q.  Are the same courses offered each session?   

A.  Generally, however more specialized course offerings will vary by term.

Q.  Do subject codes ever change?   

A.  Sometimes, if the state coding system changes the numbers.

Q.  Do Faculty/Staff have standard office hours?   

A.  Yes.  Fulltime faculty members have one hour per class. For example, 15 hours of classes = 15 office hours.  Also, the adjuncts have 30 minutes per class.

Records   

Q.  Why do I have a hold on my record?   

A.  Holds would be placed on your record because of tuition due, parking fines, academic dismissal, financial aid exit interview status, and dual credit status where you have to register through the dual credit office.

Q.  Who would release a hold on my record?   

A.  Various departments can place holds on your records. The department issuing the hold will lift it
once the issue has been resolved. For example:
      The business office for monetary holds.
      The Financial Aid Office for exit interview holds.
      The Associate Provost Office for academic holds.
      The Dual Credit Office upon graduation from high school.

Q.  When can I view my grades?   

A.  You can view your grades at any time by logging onto MySPC and going to the View My Grades link provided.  You can also obtain a copy of your transcript from the admissions office.

Q.  How can I request a grade change?   

A.  To request a grade change you must contact your instructor, who will fill out the appropriate form.

Q.  How can I obtain an Official Transcript?   

A.  To obtain  an official transcript you will need to fill out a transcript request form in the admissions office, or fax or mail it to the admissions office.

Q.  Can I order an Official Transcript  on-line?   

A.  Yes. Current and former SPC students now can order their official academic transcripts online through the MySPC portal.  There is no charge for this secure transcript service. 

Q.  How can I change my major?   

A.  You have to meet with an academic advisor.

Fees   

Q.  Can my due date be changed?   

A.  Yes. 
           1) The provost  office can change your due dates if needed. 
           2) State employees are eligible for extended due dates.
           3) If you are a financial aid recipient, the Financial Aid Office may extend your due date. 
           4) You can apply for a short-term loan, which extends the due date for 75% of your tuition
                by 60 days.

Q.  What is a short-term loan?   

A.  Short-term loans are offered through the college.  They are available to any qualifying student and are requested through the Financial Aid Office.

Q Who can apply for a short term loan?   

A.  Any student who is a U.S. Citizen with a minimum GPA of 1.5 and attending a minimum of 6 credit hours and has never defaulted on a previous short-term loan.  A co-signer is required.  The co-signer must be a Florida resident over the age of 18 with a valid ID, not attending St. Petersburg College, and not the spouse of the student.  The student will be required to have 25% of the tuition as a down-payment, and the remainder will be due in 60 days.  For further details, see the Financial Aid Office.

Q Can I make a payment over the telephone?   

A.  Yes.  You must have a valid Visa or Master Card.
               Contact one of the following Business Offices:

               Clearwater Campus                                  791-2458
               Seminole Campus                                     341-6141
               St. Pete/Gibbs Campus                             341-4600
               Tarpon Springs Campus                            712-5435