Courses By Subject


<< Course Subjects


Business

ACG 2001   APPLIED FINANCIAL ACCOUNTING I

credits: 3  
This course is a study of basic accounting principles including the recording and reporting of financial activity. It includes the preparation and interpretation of financial statements for a sole proprietorship or corporation. It emphasizes an applied approach with computer applications to the study of financial accounting. 47 contact hours.

ACG 2021   FINANCIAL ACCOUNTING

credits: 3  
This course is a study of basic accounting principles including the recording and reporting of financial activity. The preparation and interpretation of financial statements with emphasis on the corporation is also studied. 47 contact hours.

ACG 2071   MANAGERIAL ACCOUNTING

credits: 3  

Prerequisite: ACG 2021. This course is a study of product costing, cost-volume-profit analysis, budgetary planning and control, the statement of cash flows and financial statement analysis. Emphasis will be placed on applications in order to illustrate the accounting principles. 47 contact hours.

ACG 2450   ACCOUNTING SOFTWARE APPLICATIONS

credits: 3  

Prerequisites: ACG 2021 and CGS 1100 or permission of program administrator. This course offers an overview of accounting software applications in business organizations. The student will progressively work through accounting cycles for service and merchandising businesses using popular accounting software. Specific applications will include design and setup of an accounting information system for a new company, recording transactions, and creation as well as analysis of various reports and financial statements. Transactional and reporting areas will include banking, customers, sales, vendors, purchases, inventory, employees, and payroll. The course is taught using QuickBooks Pro accounting software and focuses on small to medium-sized business organizations. 47 contact hours.

ACG 2940   ACCOUNTING INTERNSHIP

credits: 1-3  

Prerequisite: Approval of the College-wide Internship Office. This course provides the student with a supervised, practical learning experience in a work setting that is relevant to his/her program of study. Through course assignments and workplace projects the student will apply, connect, and extend academic theory and competencies for the purpose of building professional skills and affiliations. (60-180 contact hours).

ACG 3103   INTERMEDIATE ACCOUNTING I

credits: 3  
Prerequisites: ACG 2071 and (admission to the Accounting AS or Business Administration BS program). This course emphasizes the theoretical aspects and frameworks of financial accounting. Topics include financial statements preparation, revenue recognition, present value of investments, and the study of assets. The assets component focuses on current assets such as cash, receivables, and inventories. 47 contact hours.

ACG 3113   INTERMEDIATE ACCOUNTING II

credits: 3  

Prerequisite: ACG 3103 and Admission into BS Business Administration program. This course is a continuation of Intermediate Accounting I. The topics included are tangible and intangible assets, investments, current liabilities and contingencies, bonds and long term debt, shareholder’s equity, and earnings per share. This course will also help the student prepare for the CPA exam: 47 contact hours

ENT 1000   INTRODUCTION TO ENTREPRENEURSHIP

credits: 3  
This is a practical course designed to assist students in determining if they have the traits and skill set to be entrepreneurs. It is designed for students who think they may want to start a business for the first time or for those already in business seeking to expand or diversify. Emphasis will be placed on the practical aspects of creating and running a business and on teaching the skills and tools for effective decision making. Topics will include: feasibility studies, SWOT analysis (strengths, weakness, opportunities, threats), market research, opportunity recognition, idea and product development, team formation, resource funding, and basics for business plan development. 47 contact hours.

ENT 1012   ENTREPRENEURSHIP MANAGEMENT

credits: 3  

Prerequisite: ENT 1000. This course seeks to provide the knowledge, skills and tools for students to successfully plan, design and manage a new business venture. It is intended for those students considering self-employment for the first time or for those who are already committed as entrepreneurs. The processes of launching an entrepreneurial venture and learning the skills and techniques necessary for effective management, growth and exit strategy will be covered in the course. Students will analyze the decision making models and strategies and apply them in the management of business ventures. 47 contact hours.

ENT 2010   PLANNING THE ENTREPRENEURIAL VENTURE

credits: 3  

Prerequisite ENT 1000: This is a practical course designed to guide students through the process of planning and preparing a business plan for the purposes of launching and funding an entrepreneurial venture. It is created and developed for students who have a business idea they are interested in pursuing as a start-up company or have an existing business they are planning to expand or diversify. Emphasis will be placed on the necessary research and analysis that is a required part of writing a business plan and the basics for launching and financing a new venture. 47 contact hours.

ENT 2120   ENTREPRENEURIAL MARKETING & SALES

credits: 3  

Prerequisite: ENT 1000. This course provides the knowledge, skills and tools for students to successfully plan and research the marketing components and financial aspects of launching a new business venture. This is a practical course intended for those students considering self-employment for the first time or for those who are already committed as entrepreneurs and seeking to expand or diversify their product or service offerings. Students will research target markets, pricing and product placement, competition, study feasibility, and learn the budgeting process critical to business success. Students will analyze decision making models and strategies as they pertain to marketing, sales and financing a business venture. 47 contact hours.

FIN 1100   PERSONAL FINANCE

credits: 3  
A study of consumer buying practices, management of personal and family finances, spending income wisely, consideration of buying guides and consumer protection agencies. 47 contact hours.

FIN 2000   PRINCIPLES OF FINANCE

credits: 3  
This course is a survey of public and private finance. Emphasis is placed on current problems of finance and the development of basic principles. The major topics of study include the monetary and credit systems of the United States, funds for capital markets, the supply of funds, and credit policies and problems. 47 contact hours.

FIN 3403   FINANCIAL MANAGEMENT

credits: 3  

Prerequisites: (ACG 2001 and ACG 2011) or ACG 2021 and admission to Banking BAS, Business Administration BS, International Business BAS, Management & Organizational Leadership BAS, or Technology Management BAS. College Algebra is recommended. This is an introductory course in financial analysis and decision-making from a management perspective. Topics include financial statement analysis, financial planning and forecasting, time value of money with analysis and computation tools, risk and rates of return, asset valuation, capital budgeting, and miscellaneous financial decision-making tools and methods. 47 contact hours.

FIN 3461   FINANCIAL ANALYSIS

credits: 3  

Prerequisites: FIN 3403, ACG 2071, STA 2023, and admission to the Banking BAS program or Business Administration BS program. This course examines the methods and processes necessary to assess the financial characteristics of a business entity from a lender or credit granting perspective. The course addresses the measurement, assessment, and evaluation of the short-term and long-term cash and capital requirements of a business entity. 47 contact hours.

FIN 4140   PERSONAL FINANCIAL PLANNING

credits: 3  

Prerequisite: FIN 3403 and admission to Banking BAS or Business Administration BS. This course examines the nature and principles of individual wealth creation and preservation. The course introduces principles for consumer financial decision making and personal money management. It will also cover the characteristics and appropriate application of modern tax, risk management and insurance, money management, investment, retirement, and estate planning tools and methods. 47 contact hours.

FIN 4244   MONEY, BANKING AND FINANCIAL MARKETS

credits: 3  

Prerequisites: FIN 3403 and (Admission to the Banking BAS program or International Business BAS program or Business Administration BS program). This course examines the global characteristics of money, monetary policy, and such Central Banking systems as the Federal Reserve and European Central Bank systems. Students will develop a qualitative and quantitative understanding of the nature of money, interest rate dynamics, intermediation, and financial market characteristics. Students will further examine the characteristics and structures of financial institutions such as banks, insurance companies and credit unions. 47 contact hours.

FIN 4323   BANK OPERATIONS AND MANAGEMENT

credits: 3  

Prerequisite: FIN 3403 and Admission to the Banking BAS or Business Administration BS program. This course will provide a managerial examination of the major operating functions of the banking industry. Emphasis will be on the student developing a solid foundation from a managerial perspective of money and interest, deposits, negotiable instruments, bank loans, mortgages, commercial lending, specialized services, security, and ethics. 47 contact hours.

FIN 4324   COMMERCIAL BANK MANAGEMENT

credits: 3  

Prerequisite: FIN 3403 and (Admission to the Banking BAS program or Business Administration BS program).  This course examines the nature and role of banks and affiliated non-deposit financial intermediaries in a modern economy. The course will also cover the characteristics of a banking institution, banking structure and organization. The principles of bank accounting and financial performance systems, profitability, growth, competitive strategies and risk management will be major topics in the course. 47 contact hours.

FIN 4345   CREDIT ANALYSIS AND LOAN STRUCTURES

credits: 3  

Prerequisites: FIN 4324 and admission to the Business Administration BS or Banking BAS program. It is recommended that students take FIN 3461 prior to this course. This course examines the nature and role of the lending process, a crucial and fundamental skill of banking professionals. The course addresses the credit analysis evaluation of retail and commercial loan applicants; the development, specification, and perfection of an appropriate loan arrangement; and the subsequent monitoring, collection, and “unwinding” activities. 47 contact hours.

FIN 4414   CORPORATE FINANCE

credits: 3  

Prerequisite(s): FIN 3403 and admission to BS in Business Administration. This is an advanced course in financial analysis and decision-making from a corporate management perspective. Topics include capital budgeting, leverage and capital structure, payout policy, working capital, derivative and mergers and other special topics in finance. 47 contact hours.

FIN 4470   ENTREPRENEURIAL FINANCE

credits: 3  

This course # was formerly FIN 4702; new # effective 8/22/2011. Prerequisite: FIN 3403 and Admission to BAS in Management and Organizational Leadership or Business Administration BS program. This course enhances the financing skills required for the successful entrepreneur. This course provides the essential tools and knowledge needed to build a solid financial foundation for a profitable business. It will provide students with the finance and business strategies for an entrepreneurial venture. 47 contact hours.

FIN 4504   INVESTMENTS

credits: 3  

Prerequisites: FIN 3403 and admission to Banking BAS or Business Administration BS. This course examines the nature of the modern capital markets, investments, and portfolio management. It is intended to blend theory with appropriate application to create strategies to achieve successful value creation. The characteristics and valuation of equity, fixed income, and derivative securities will be addressed. 47 contact hours.

FIN 4634   INTERNATIONAL FINANCE

credits: 3  

Prerequisite: FIN 3403 and admission to the Banking BAS, International Business BAS, Business Administration BS program, or permission of the Dean. This course examines the nature of the modern international financial system, factors influencing foreign exchange rates, and international capital and monetary markets. Students will develop qualitative and quantitative understanding of fixed and floating exchange rate monetary systems, the interaction of multinational interest rates. The student will examine inflation rates and Transactions and Economic Exposure, and risk management. Students will be expected to assess and determine specific strategies to reduce foreign exchange risk in commercial and financial institutions. 47 contact hours.

FIN 4930   SPECIAL TOPICS IN FINANCE

credits: 3  

Prerequisite: Admission to the Banking BAS or Business Administration BS Program or permission of the Dean. This course is an examination of unique finance topics and problems that deserve additional depth and attention as the art and science of finance and banking evolves. The student will be introduced to the foundational principles, methodologies, application, and contemporary issues surrounding the course topic. 47 contact hours.

GEB 1011   INTRODUCTION TO BUSINESS

credits: 3  
This is a survey course to acquaint the student with all aspects of business. This includes business ownership, management, marketing, information technology and financial resources. This course will enable the student to more intelligently pursue advanced business courses and to choose a business career. 47 contact hours.

GEB 2214   BUSINESS COMMUNICATIONS

credits: 3  

In this course, students will develop the effective written and oral communications skills needed to function effectively in a business environment. Emphasis will be placed on communicating professionally in written correspondence, electronic communications, job applications and interviews, and business presentations and reports. It is recommended that the student possess office application and communication skills before attempting this course. This course has substantial writing and presentation requirements. 47 contact hours. 

GEB 2350   SURVEY OF INTERNATIONAL BUSINESS

credits: 3  

This introductory course in international business is designed to provide an overview of international trade as it relates to: existing and emerging global markets, foreign investments, its impact on financial markets, international marketing, and the operation of multinational corporations. 47 contact hours.

GEB 2940   BUSINESS INTERNSHIP

credits: 1-4  
Prerequisite: Academic Department Coordinator/Chair approval. This course is to be taken after the student has completed 9 credit hours in their major field of study. The purpose of this course is to allow students a "real world" experience with major-related, supervised, evaluated practical work experiences which may be paid or voluntary. Students are graded on the basis of documented learning acquired through hands-on experiences in an actual work setting. Variable credits are available, one to four per course. The student must fulfill the requirement of 60 on-the-job hours for each credit earned in addition to written assignments. This course may be repeated for a total of 4 credits.

GEB 3213   BUSINESS COMMUNICATION FOR PROFESSIONAL EFFECTIVENESS

credits: 3  

Prerequisites:Admission to: BUS-BS or Admission to: INTBUS-BAS or Admission to: MGTORG-BAS or Admission to: SUSMGT-BAS or Admission to: TMGT-BAS or Admission to: PSA-BAS or Admission to: PPA-BS or Admission to: EDST-BS). The purpose of this course is to explore the role of strategic communications within the professional context of contemporary organizations and to provide a survey of the organizational, behavioral, and technical aspects of business communications. An emphasis is placed on the application of theory to practice and the development of business communication skills that are clear, influential, and designed for maximum impact in the workplace. Topics include communications strategy in business; interpersonal communications and organizational context; team communications, meetings and networking; electronic media and social media protocol; and creating strategic proposals, presentations, and reports. The emphasis is on the practical application of strategic business communications in a variety of formats that enhance professional development. This course has a substantial writing requirement. 47 contact hours. 

MAN 2021   PRINCIPLES OF MANAGEMENT

credits: 3  
This course studies the basic fundamentals of management underlying the solution of problems in organization and operation of business enterprises and the application of these fundamentals to specific fields of business and industrial management. 47 contact hours.

MAN 2340   SUPERVISORY MANAGEMENT

credits: 3  
This course covers practical applications in the major practices of modern supervision, including leadership, communication, motivation, performance appraisal, staffing, training and employee development, factors involved in safety, and time management. 47 contact hours.

MAN 2582   INTRODUCTION TO PROJECT MANAGEMENT

credits: 3  
Prerequisite: Basic computer literacy and college level math skills are suggested. This course introduces the basic terminology and concepts of Project Management. Students will become familiar with project scope definition, planning, estimating techniques, staffing and scheduling. Students will develop project plans, write project status reports, and conduct project status meetings. Features of Project Management software will be covered; students will learn an example software package, and use it to develop project plans. 47 contact hours.

MAN 2604   INTERCULTURAL RELATIONS IN BUSINESS

credits: 3  

This course examines intercultural communication from a business perspective. Students will study facets of communication differences in various cultures. Emphasis is on increasing understanding of cultural issues that affect communication effectiveness in international business, with particular attention to four major current and emerging trade partners: Mexico, Germany, Japan and Russia. 47 contact hours.

MAN 2940   MANAGEMENT INTERNSHIP

credits: 1-4  
Prerequisite: Academic Department Coordinator/Chair approval. This course is to be taken after the student has completed 9 credit hours in their major field of study. The purpose of this course is to allow students a "real world" experience with major-related, supervised, evaluated practical work experiences which may be paid or voluntary. Students are graded on the basis of documented learning acquired through hands-on experiences in an actual work setting. Variable credits are available, one to four per course. The student must fulfill the requirement of 60 on-the-job hours for each credit earned in addition to written assignments. This course may be repeated for a total of 4 credits.

MAN 3240   APPLIED ORGANIZATIONAL BEHAVIOR

credits: 3  

Prerequisite: Admission to Management & Organizational Leadership BAS, Sustainability Management BAS, Business Administration BS, Technology Management BAS, Health Services Administration BAS, Health Services Administration BASPR, Public Safety Administration BAS, or Educational Studies BS. This course will provide a broad overview of organizational functioning. This will include basic management, individual differences, diversity, communication, motivation, team building, leadership and the dimensions of organizational structure, design, culture and change. 47 contact hours.

MAN 3301   PUBLIC PERSONNEL MANAGEMENT

credits: 3  
Prerequisite: Admission to the Public Safety BAS Program, Public Policy and Administration BS Program, or Educational Studies BS program. This course will provide the student an examination of the services that are provided by a manager of a human resources department. The student will be introduced to the legal issues associated with personnel management, staffing, development, compensation and benefits, and labor relations. 47 contact hours.

MAN 3303   MANAGEMENT AND LEADERSHIP PRACTICES

credits: 3  
Prerequisite: Admission to Banking BAS, Business Administration BS, International Business BAS, Management & Organizational Leadership BAS, Technology Management BAS, Public Safety Administration BAS or Educational Studies BS. This course presents concepts, principles, and techniques of business management and leadership in a dynamic organizational environment. This course will incorporate management skill development as it relates to the core aspects of leadership. The student will be empowered to facilitate organizational objectives through techniques such as planning, organizing, controlling, and leading. 47 contact hours.

MAN 3503   MANAGERIAL RISK ANALYSIS AND DECISION MAKING

credits: 3  

Prerequisite: Admission to Business Administration BS, Management & Organizational Leadership BAS, Project Management Post-baccalaureate Certificate, or Technology Management BAS. This course covers a framework for making decisions, as well as understanding how these decisions can be used to manage risk. Managers need to understand how they personally value risk in order to recognize the potential impact their behavior may have on organizations and stakeholders. This course will study approaches that students may develop and apply decision making and risk analysis to solve problems in different operating environments. 47 contact hours.

MAN 3504   OPERATIONS MANAGEMENT

credits: 3  

Prerequisites: CGS 1100 and admission to the Banking BAS, Business Administration BS, International Business BAS, Management and Organizational Leadership BAS, Sustainability Management BAS, Technology Management BAS, Business Technology Education BS or Educational Studies BS program. This course helps the student understand the decision science used to tackle problems across the entire enterprise in order to improve productivity and quality across complex and dynamic systems. Students learn ten strategic operations management decisions and the role operations management has in creating a competitive advantage in service and manufacturing organizations. Students will understand how to identify key factors impacting decisions and will be exposed to analytical tools to aid in decision making. 47 contact hours.

MAN 3593   LOGISTICS MANAGEMENT

credits: 3  
Prerequisite: MAN 3504 and Admission to Business Administration BS, International Business BAS, or Management & Organizational Leadership BAS. This course presents the basic concepts, principles, and techniques of logistics management. Emphasis will be on the student’s developing an international view while centering them in the real themes, demands, and opportunities of an evolving and dynamic business workplace. This course will incorporate basic logistics management, logistics operations, and customer/supplier relationships as they relate to the core aspects of the management practice. 47 contact hours.

MAN 3600   INTERNATIONAL BUSINESS

credits: 3  
Prerequisite: Admission to Banking BAS, Business Administration BS, International Business BAS, Management & Organizational Leadership BAS, Sustainability Management BAS, Business Technology Education BS, or Educational Studies BS program. This course will provide a broad overview of management practices from an international perspective. This will include international management, strategic analysis and planning in a global setting, implementation and control of businesses and managing technology components to meet the challenges of globalization. Emphasis will be on addressing issues and opportunities that managers face when managing multinational multicultural organizations. 47 contact hours.

MAN 3780   SUSTAINABILITY IN THE BUILT ENVIRONMENT: GREEN CONSTRUCTION AND URBAN PLANNING

credits: 3  
Prerequisites: ARC 2461 or MAN 3786 and admission to the Sustainability Management BAS Program. This course is intended to provide an overview of concepts of green construction methods and urban planning. Topics covered include sustainable building construction techniques, sustainable neighborhood development, and sustainable urban practices in future land use planning, transportation design, recycling, storm water, and waste management. 47 contact hours.

MAN 3784   SUSTAINABILITY IN THE NATURAL ENVIRONMENT

credits: 3  
Prerequisites: General Education science requirement (Environmental Science, Chemistry, Biology, Tropical Ecology, Earth Science, Geology, Meteorology, or Oceanography) and admission to the Sustainability Management BAS Program. This course is intended to provide an overview of principles of sustainability regarding the natural environment. Topics covered include business effects and mitigation of air, land, and water pollution, soil erosion and resource extraction, climate change, and threats to biodiversity. 47 contact hours.

MAN 3786   SUSTAINABLE ENTERPRISE PLANNING

credits: 3  

Prerequisite: Admission to Business Administration BS, Management and Organizational Leadership BAS, or Sustainability Management BAS. This course introduces students to assessment tools, design and construction considerations, and operating planning requirements for sustainable enterprises. Students will learn about the ecological and economic benefits of sustainability/green practices. Additionally, they will learn how product, process, and service decisions affect sustainable enterprise concepts. Today’s enterprises focus on social and environmental challenges, marketing, supply chain decisions, recycling, reusing, reconditioning, and other product and service decisions in order to realize a competitive advantage. This course will focus on best practices, case studies, evolving trends, and experimental efforts regarding sustainable/green systems. 47 contact hours.

MAN 3802   PRINCIPLES OF ENTREPRENEURSHIP

credits: 3  

Prerequisite: Admission to International Business BAS, Management & Organizational Leadership BAS, Sustainability BAS or Business Administration BS or Health Services Administration BAS. This course provides an overview of the multiple elements associated with starting and operating a small business. There will be a wide range of fundamentals covered, including: identifying needs of the marketplace, researching and assessing market opportunities, identifying and analyzing risk, creating a value proposition, designing an introductory marketing platform, obtaining financing, cash flow strategies, operating a small business, growing a small business and relevant best practices. 47 contact hours.

MAN 3860   PHILANTHROPY AND THE MANAGEMENT OF THE NOT-FOR-PROFIT (NFP)

credits: 3  

Prerequisite: Admission to Management and Organizational Leadership BAS, Business Administration BS, or Sustainability Management BAS. This course will provide the student with an introduction to the principles of philanthropy and the history of the creation of not-for-profit organizations. Attention will be given to strategic planning as an essential executive management tool for the growth and survival of not-for-profit organizations. This includes the understanding of the purpose of a strong mission and vision statement. Also, students will be introduced to the role of a board of trustees and the importance of volunteer management. Attention will also be given to the executive manager’s role in evaluating, setting, and implementing financial goals for the organization’s sustainability. This course includes a brief introduction to the most common types of fund development plans. 47 contact hours.

MAN 3861   MANAGEMENT OF THE FUND DEVELOPMENT PROCESS IN NOT-FOR-PROFIT (NFP)

credits: 3  
Prerequisite: MAN 3860 and Admission to the Management and Organizational Leadership BAS program or permission of the Dean. This course will provide students with a comprehensive introduction to fund-raising strategies and tools of not-for-profit organizations. The elements of institutional readiness for fund raising will be examined with attention to the role of the board of trustees and volunteers, policies and procedures, and the master plan of the organization. The place of public relations and marketing, as well as the participation of non-development managers in the fund-promotion effort, will be considered. The annual giving program will be introduced as the foundation of mission-driven, volunteer-powered fund development. Fund raising from foundations and corporations will be reviewed with special focus on the preparation of funding proposals. Major investments by donors in the institution’s mission, in terms of special purpose major gifts and gift planning will be reviewed, and issues of fund development management and efficiency will be examined. 47 contact hours.

MAN 3930   SEMINARS IN BUSINESS AND MANAGEMENT

credits: 1  

Prerequisite: Admission to the Banking BAS, International Business BAS, Management & Organizational Leadership BAS, Sustainability Management BAS or Technology Management BAS program. This course focuses on current and emerging issues in business and management. Its format and topics will vary but will typically be a full day or a half-day seminar conducted by one or more industry subject-matter experts who will address a specific business and management topic, such as financial markets, international trade, human resources, cultural issues, or economic subjects, etc. The requirements of each student will vary with the topics in question. This course may be taken 3 times for a total of 3 credits using different seminar topics. 16 contact hours.

TOPIC #1: ISSUES IN MODERN BANKING
Prerequisite: Admission to the Banking BAS, International Business BAS, Management & Organizational Leadership BAS, Sustainability Management BAS or Technology Management BAS program. This specific section of the Seminars in Business and Management course focuses on current and emerging issues in Bank and Financial Services Management. Its format and topics will include a half- to one-day seminar by a practicing financial services executive or regulator, a pre-seminar activity involving the reading of relevant literature related to the subject banking issues, and a post-seminar activity to reinforce the information, concepts, and issues presented at the seminar. 16 contact hours.

TOPIC #2: GLOBALIZATION: NEW CHALLENGES FOR TAMPA BAY AREA
Prerequisite: Admission to the Banking BAS, International Business BAS, Management & Organizational Leadership BAS, Sustainability Management BAS or Technology Management BAS program. This specific section of the Seminars in Business and Management course focuses on current and emerging globalization challenges confronting the local region. Its format and topics will include a half- to one-day seminar by a practicing economic development professional or regulator, a pre-seminar activity involving the reading of relevant literature related to the subject globalization issues, and a post-seminar activity to reinforce the information, concepts, and issues presented at the seminar. 16 contact hours.

TOPIC #3: INTERNATIONAL STUDY ABROAD
Prerequisite: Admission to the Banking BAS, International Business BAS, Management & Organizational Leadership BAS, Sustainability Management BAS or Technology Management BAS program. The student may participate in a “study abroad trip” respective to their studies. The nature and location of the trip will be approved by the College Dean and faculty. Typically a two-week study abroad trip will explore various issues pertaining to international business (globalization), marketing, entrepreneurship, law or technology related to the country or location visited. The student may earn 1 credit for the seminar/study. 16 contact hours.

TOPIC #4: E-GOVERNANCE
Prerequisite: Admission to the Banking BAS, International Business BAS, Management & Organizational Leadership BAS, Sustainability Management BAS or Technology Management BAS program. This seminar focuses on the use of information and communications technology to create and transfer knowledge on electronic governance (e-governance) and electronic democracy (e-democracy) associated with the e-Governance Academy and the Government of Estonia. E-governance and e-democracy provides a mechanism for analyzing and systematizing international and domestic experiences allowing the creation of a knowledge base and experience model where the knowledge can be transferred to interested parties and government agencies.

TOPIC #5: ENTREPRENEURSHIP: FOCUSING ON INNOVATION
Prerequisite: Admission to the Banking BAS, International Business BAS, Management & Organizational Leadership BAS, Sustainability Management BAS or Technology Management BAS program. This seminar focuses on key elements of successful Entrepreneurship. Entrepreneurship concepts in the seminar may include issues such as new market venture ideas, financing options for a new business, how to get a new product to market, product branding, business leadership and innovation, defining business development and successfully using incubators in a new business. 16 contact hours.

TOPIC #6: IMPORTING & EXPORTING OF TECHNOLOGY & SECURITY
Prerequisite: Admission to the Banking BAS, International Business BAS, Management & Organizational Leadership BAS, Sustainability Management BAS or Technology Management BAS program. This seminar focuses on the emerging topics and considerations associated with import and export controls on high technology. Current legal requirements as governed by the Bureau of Industry and Security (BIS) and regulations under the Export Administration Act (EAA) will be examined. Emerging technology and exports to outlawed countries will be explored. 16 contact hours.

TOPIC #7: SUSTAINABILITY/GREEN MANAGEMENT CONCEPTS
Prerequisite: Admission to the Banking BAS, International Business BAS, Management & Organizational Leadership BAS, Sustainability Management BAS or Technology Management BAS program. This course focuses on current and emerging issues in business sustainability/green. Its format will vary but will typically include a half- to one-day seminar by one or more industry experts. Depending on the seminar-specific topic, the expert(s) will address specific business and management topics pertaining to sustainable business planning, such as social and environmental challenges, marketing and supply chain decisions, recycling, reusing, reconditioning, product and service decisions in order to realize a natural competitive advantage within their operating strategies, international policies and regulations, and other key sustainability/green issues, as well as laws associated with this subject matter. 16 contact hours.

TOPIC #8: DOMESTIC TO GLOBAL
Prerequisite: Admission to the Banking BAS, International Business BAS, Management & Organizational Leadership BAS, Sustainability Management BAS or Technology Management BAS program. This will be a special topics conference focusing on issues surrounding expansion of domestic companies to multinational status, with a particular concentration on Dubai. The specific conference will address the issues from both Dubai's standpoint as well as the United States. The participants will be industry experts, government officials and academic representatives discussing the overall objectives of an expansion and the risk involved in the expansion. It may also include a focus on basic market research to determine an initial country fit as well as the knowledge necessary to determine whether the potential host country's government is stable and will support the expansion. Of primary importance may be a discussion regarding the main issues affecting expansion including the potential host country's economy, finanical markets, risk analysis, business culture and legal system. The home country's laws and the "process for success" will also need to be addressed in order to properly evaluate the expansion. 16 contact hours.

MAN 3949   COOPERATIVE WORK EXPERIENCE

credits: 3  

Prerequisite: Admission to Banking BAS, Business Administration BS, International Business BAS, Management & Organizational Leadership BAS, Sustainability Management BAS, and Senior standing and faculty advisor/co-op coordinator or Dean’s approval. This course is designed for students who want to gain experience in their field of study. Students can only earn credit at their current work place as long as the co-op is in an area unrelated to their current job duties. Students will be required to complete a portfolio and make a presentation to earn this credit. The portfolio of work will be reviewed by a faculty member for relevance to the studies, nature/quality of the work and the student’s individual contributions. This course requires 47 contact hours.

MAN 4061   CORPORATE SOCIAL RESPONSIBILITY

credits: 3  
Prerequisite: Admission to Business Administration BS, International Business BAS, Management & Organizational Leadership BAS, or Sustainability Management BAS. This course will introduce the student to business ethics as a process of responsible decision making in the workplace. The student will analyze various ethical issues and dilemmas that face corporations today to provide the student a basic foundation tin business ethics. The student will build an ethical decision making model based on an acquired understanding of corporate social responsibility. 47 contact hours.

MAN 4102   MANAGING CULTURAL DIVERSITY

credits: 3  

Prerequisite: Admission to Banking BAS, Technology Management BAS, International Business BAS, Management & Organizational Leadership BAS, Business Administration BS, Health Services Administration BAS, Health Services Administration BASPR, Public Policy and Administration BS or Educational Studies BS. This course presents the basic concepts, principles, and techniques associated with leading cultural diversity in the global marketplace. Emphasis will be on the students developing an understanding of the interplay between leadership, cultural diversity, and the global business models. Students will also gain an understanding of how these concepts relate to and are applied in regional markets like Asia, Latin America, Europe, Africa, and the Middle East. 47 contact hours.

MAN 4520   QUALITY MANAGEMENT (SIX SIGMA)

credits: 3  
Prerequisites: MAN 3504 or PLA 1763 or permission of the Dean. This course presents the advanced concepts, principles, and techniques of Six Sigma Methodology. Emphasis will be on students developing a solid philosophical, conceptual, and practical view of Six Sigma methodologies as they are applied to the business objectives. This course will create greater understanding of the concept of Six Sigma, through methodology, organizational roles, and improvements in the organization. 47 contact hours.

MAN 4534   BUSINESS ARCHITECTURE AND PROCESS MODELING

credits: 3  

Prerequisite: (MAN 3504 and admission to Technology Management BAS or Business Administration BS) or (HSA 4191 and admission to either Health Services Administration BAS or Health Services Administration BASPR). This course focuses on defining, analyzing, and designing effective business models. Students will learn how to understand, model, analyze, and ultimately design business process modeling and simulation strategies. Methods used to simulate process performance can reveal implications of process changes, which then can be analyzed and improved to make effective managerial decisions. 47contact hours.

MAN 4570   INTERNATIONAL PROCUREMENT AND OUTSOURCING

credits: 3  

Prerequisite: MAN 3504 AND admission to the Business Administration BS OR Technology Management BAS OR International Business BAS. Today’s organizations purchase or outsource a number of products, processes, and/or services to support strategic, tactical, and operating decisions across their value chain or supply chain. This course presents the basic concepts, principles, and techniques of procurement and outsourcing best practices used for various products, processes, and services. These decisions have strategic importance in helping organizations to create a competitive advantage by improving their value chains. Emphasis will be placed on students developing a basic knowledge and skill set centered on real themes, demands, applications, best practices, and opportunities in today’s evolving and dynamic international business environment. 47 contact hours.

MAN 4583   PROJECT MANAGEMENT

credits: 3  

Prerequisite or corequisite: MAN 3503; Prerequisite: admission to an SPC baccalaureate program or post-baccalaureate certificate. This course intends to build on introductory project management skills to form a solid grounding in the nine project management knowledge areas and five process groups as detailed by the Project Management Body of Knowledge (PMBOK). This industry independent learning within the project arena includes the following topics: initiating, planning, executing, monitoring and controlling, closing, integration management, scope management, time management, cost management, quality management, human resource management, communication management, risk management, and procurement management. Cost, scope, quality, and procurement receive special emphasis in this course. Students will align the topics to strive for the attainment of project objectives within the agreed limits of resources. 47 contact hours.

MAN 4584   PROCESS IMPROVEMENT METHODOLOGIES

credits: 3  

Prerequisite: Admission to Management & Organizational Leadership BAS, Business Administration BS, Sustainability Management BAS, Technology Management BAS, or Public Policy and Administration BS or Health Services Administratin BAS. This course presents the basic principles and techniques used to manage process improvement. Today’s managers need to understand how to engage people in process improvement, as well as how to critically understand and apply the associated methodologies. Process improvement is complicated and dynamic, encompassing a variety of approaches traditionally recognized as Total Quality Management (TQM), Lean, Six Sigma, Balanced Scorecard, and many others. The potential benefits of process improvements create not only lucrative opportunities for today’s organizations, but they are a necessity for survival in the competitive world marketplace. Businesses must be able to better manage and control their process improvements in order to achieve their strategic objectives. 47 contact hours.

MAN 4625   MANAGING GLOBAL HUMAN RESOURCES

credits: 3  
Prerequisite: Admission to the Banking BAS, Business Administration BS, International Business BAS, Management & Organizational Leadership BAS, Health Services Administration BAS, Health Services Administration BASPR or Educational Studies BS program. This course focuses on addressing the issues and strategies of managing the human resource (HR) areas of transnational firms. This will include comprehending local employment laws, adapting HR management practices to local situations, understanding how to effectively recruit, develop and train talent in global enterprises, reviewing performance appraisals and addressing labor relations in multinational organizations. 47 contact hours.

MAN 4720   STRATEGIC MANAGEMENT AND POLICY

credits: 3  

Prerequisite: Admission to the Business Administration BS program. This course will provide the student with the basic knowledge needed to craft, implement and execute strategies for managing a business enterprise. It provides also the opportunity for the student to understand how developing strategic management goals and plans will impact the company’s competitive advantage and strategic resource fit within specific industries. Another area that will be covered is an overview of culture leadership with strategy and culture. 47 contact hours.

MAN 4725   POLICY AND STRATEGY

credits: 3  

Prerequisite: Admission to Business Administration BS and completion of all major (core) courses in the Business Administration BS Program and departmental permission. This course provides the opportunity for the student to demonstrate that he/she has learned the material from the program and can apply it in the real world. It should be taken during the student’s last semester at the College. It provides the student the opportunity to develop a strategy to solve a problem dealing with current management, marketing, and financial issues. This course is the Capstone course before graduation. This is a 16 week course offered in fall and/or spring semesters only. 47 contact hours.

MAN 4741   INNOVATION, CHANGE AND AGILE PROJECTS

credits: 3  

Prerequisite: Admission to BAS in Management and Organizational Leadership (MGTORG-BAS) or Business Administration BS (BUS_BS) or BAS in Sustainability Management (SUSMGT-BAS) or BAS in Technology Management (TMGT-BAS) or Project Management Certificate (PRJMGT-CT). This course intends to provide an overview of concepts and strategies to select optimal options for change, use of management and leadership skills to build broad support for change, diffuse innovation, and the successful execution through solid project management practices. Topics include organizational culture, innovation processes, technology forecasting, organizational development, tools such as K-T (Keppler Tregue), Scrum, Joint Process Change, eXtreme Process and TRIZ, reengineering, diffusion of innovations theory, social epidemic theory, learning organization, and change implementation strategies. 47 contact hours.

MAN 4781   SUSTAINABLE BUSINESS STRATEGIES

credits: 3  

This course # was formerly MAN 3781; new # effective 8/20/12. Prerequisites: Admission to the Sustainability Management BAS or Business Administration BS Program and MAN 3786. This course is intended to provide an overview of concepts, tools, and techniques to build and operate a sustainable organization. Topics covered include the role of leadership in sustainability, organizational design issues, capital investment, costing, and risk management systems, incentives and rewards, measurement of social, environmental, and economic impacts, green marketing concepts, and internal and external reporting. 47 contact hours.

MAN 4783   SUSTAINABLE BUDGET MANAGEMENT TRIPLE BOTTOM LINE ANALYSIS

credits: 3  

Prerequisites: MAN 3786 and MAN 3781 and admission to the Sustainability Management BAS program. This course is intended to develop students' knowledge and skills in environmental budget analysis, triple bottom line evaluation and reporting, and the economics of sustainability. 47 contact hours.

MAN 4787   ENERGY AND ENVIRONMENTAL TECHNIQUES

credits: 3  

Prerequisite: Admission to Management and Organizational Leadership BAS or Sustainability Management BAS. This course introduces students to how organizations can deal with societal challenges associated with energy and the environment. This course is intended for students with little or no background in science or mathematics, and will focus on organizational applications and opportunities for sustainability/green initiatives. This will include availability and cost requirements of energy, as well as the effects of energy use on our environment. Students will explore organizational energy and environmental models that are increasingly overlapping in the global marketplace. This course will highlight applications and opportunities for today’s managers to link operating decisions to environmentally and energy focused practices. 47 contact hours.

MAN 4788   SUSTAINABILITY AND ENVIRONMENTAL ISSUES

credits: 3  

Prerequisite: Admission to Management and Organizational Leadership BAS or Business Administration BS or Sustainability Management BAS. This course integrates social and environmental values in a management context in order to further the student’s understanding of human, natural, and financial sustainability issues. The student will evaluate sustainability and environmental philosophies on a broad scale. The student will understand international policies and regulations, human welfare, politics, environmental racism, hazardous waste and pollution, global warming, and other key sustainability/green issues. The student will work to develop skills in conducting cost-benefit, payback, and life cycle analysis to justify projects and evaluate their impact on sustainability/green issues. By increasing the student’s understanding, he or she will be better prepared to direct a company, community, or country in ways that restore and enhance stakeholder value while insuring the continued sustainability of the environment as a whole for current and future generations. 47 contact hours.

MAN 4801   BUSINESS PLAN STRATEGIES

credits: 3  

Prerequisites: Admission to a College of Business BAS or Business Administration BS or permission of the Dean. In addition, it is strongly recommended that Entrepreneurship students take MAN 3802 and MAR 4836 before taking this course. This course will allow students to create and test their business ideas through feasibility analyses. This course includes analyzing the strategic issues when starting a new firm or expanding a current business. The student will plan and implement the components of a business plan based upon their research and analysis. 47 contact hours.

MAN 4863   FACILITIES AND PROPERTY MANAGEMENT

credits: 3  
This course is designed to provide the student the basic principles of facility management (FM) including the evolution of FM theories, and the role and impact of FM in today's workplace. Included in this course is a discussion of organizational models, FM roles and responsibilities, design and construction, space and asset management, technology, the placement of FM within the organization, FM as it relates to strategic planning within the organization, FM performance measures, benchmarking, operations and maintenance, and financial management. 47 contact hours.

MAN 4881   AUTHORITY, INFLUENCE AND PROJECTS

credits: 3  

Prerequisite: Admission to BAS in Management and Organizational Leadership, BS in Business Administration, BAS in Sustainability Management or BAS in Technology Management or the Project Management Post Baccalaureate Certificate. This course intends to build leadership and management skills that facilitate the effective execution of objectives where stakeholders and resources come from multiple areas, locations, budgets, and organizational substructures. To facilitate the execution of projects and processes to achieve objectives, the topics will include the use of persuasion, motivation, emotional intelligence, cultural intelligence, and influence to gain the power and agreement to ensure the delivery of agreed resources and processes. Important learning will include the leadership and management of teams and groups across multiple locations, structures, and multiple levels of formal authority. The control, communication, and interaction of data, information, knowledge, and learning form a further range of associated topics. 47 contact hours.

MAN 4883   PROJECT MANAGEMENT SPECIALIZATION

credits: 1  

Prerequisite: MAN 4583 or Project Management Institute Certificate (or equivalent) or Admission to Project Management Post baccalaureate certificate or BAS in Management and Organizational Leadership or BS in Business Administration or  BAS in Technology Management. These courses intend to build general project management knowledge by offering a range of single credit courses that fit into two categories (a) a range of specialized capabilities relating to specific industries, and (b) a range of new and advanced topics that have proven important to the project management field. Students may take the course multiple times to a maximum of nine. Degree and certificate requirements will accept three credits from this course, subject to not repeating any course topics. 16 contact hours (each).

MAN 4885   COMPLEX AND ADVANCED PROJECTS

credits: 3  

Prerequisite: MAN 4583 and admission to BAS in Management and Organizational Leadership program or Business Administration BS program or BAS in Technology Management program or Project Management post baccalaureate certificate. Prerequisite or corequisite: MAN 4881 and MAN 4741. This course intends to build on a thorough project management foundation to include a detailed insight into large projects, projects with diversified stakeholders, multi-location, and international projects. Topics include the related insights such as portfolio theory and information economics that are required to enhance previous learning to extend to project portfolio management and project management office functions. 47 contact hours.

MAN 4900   SENIOR CAPSTONE PROJECT IN MANAGEMENT AND ORGANIZATIONAL LEADERSHIP

credits: 3  
Prerequisite: Student must have completed all major (core) courses, with a grade of “C” or better, in the Management and Organizational Leadership Program or permission of the Dean. This capstone course will provide the opportunity for the student to demonstrate that he/she has learned the material from the program and can apply it in the real world. It should be taken during the student’s last semester at the college. It provides the student the opportunity to develop a plan to solve a problem dealing with management and organizational leadership issues of today. The student will choose one major plan to address the problem in detail. This is a 16-week course offered in fall and/or spring semesters only. 47 contact hours.

MAN 4902   SENIOR CAPSTONE PROJECT IN SUSTAINABILITY MANAGEMENT

credits: 3  

Prerequisite: The student must have completed all major (core) courses, with a grade of 'C' or better, in the Sustainability Management BAS Program or permission of the Dean. This capstone course will provide the opportunity for the student to demonstrate that he/she has learned the material from the program and can apply it in the real world. It should be taken during the student's last semester at the college. It provides the student the opportunity to develop a plan to solve a problem dealing with sustainability management issues of today. The student will choose one major plan to address the problem in detail. This is a 16-week course offered in fall and/or spring semesters only. 45 contact hours.

MAN 4910   SENIOR CAPSTONE PROJECT IN BANKING

credits: 3  

Prerequisite: Student must have completed all major (core) courses in the Banking BAS Program or have completed all core and Banking subplan courses in the Business Administration BS Program or permission of Dean. This course provides the opportunity for the student to demonstrate that he/she has learned the material from the program and can apply it in the real world. It should be taken during the student’s last semester at the College. It provides the student the opportunity to develop a plan to solve a problem dealing with current banking issues. This course is the Capstone course before graduation. This is a 16 week course offered in fall and/or spring semesters only. 47 contact hours.

MAN 4934   SENIOR CAPSTONE PROJECT IN INTERNATIONAL BUSINESS

credits: 3  
Prerequisite: Completion of intermediate foreign language requirement. Student must have completed all major (core) courses in the International Business BAS Program or permission of dean. This course is the opportunity for the student to demonstrate that he/she has learned the material from the program and can apply it in the real world. It should be taken during the student’s last semester at the college. It provides the student the opportunity to develop a plan to solve a problem dealing with current international management issues. The student will choose one major plan to address the problem in detail. This course is the Capstone course before graduation. This is a 16-week course offered in fall and/or spring semesters only. 47 contact hours.

MAN 4935   SPECIAL TOPICS IN MANAGEMENT CONCEPTS

credits: 3  
Prerequisite: Admission to Banking BAS, International Business BAS, Management & Organizational Leadership BAS, Sustainability Management BAS, or Technology Management BAS. This course is an examination of unique management topics and problems that deserve additional depth and attention as the art and science of management evolves. The student will be introduced to the foundational philosophies, history, and contemporary issues surrounding the course topic. 47 contact hours.

MAN 4940   INTERNSHIP

credits: 1-3  

Prerequisite: Approval of the College-wide Internship Office. This course provides the student with a supervised, practical learning experience in a work setting that is relevant to his/her program of study. Through course assignments and workplace projects the student will apply, connect, and extend academic theory and competencies for the purpose of building professional skills and affiliations. (60-180 contact hours). The course is repeatable, and students may take up to 3 credits.

MAR 1142   GLOBAL MARKETING

credits: 3  
This course covers the principles of fair global market trade and methods for developing and implementing global marketing and trade operations. The areas of international trade, payments, development, and multinational enterprise as they apply to global marketing are the key elements of the course. 47 contact hours.

MAR 2011   PRINCIPLES OF MARKETING

credits: 3  
This course covers the institutions and methods developed for carrying on trade operations, retail and wholesale agencies, elements of marketing efficiency, the cost of marketing, price maintenance, unfair competition, and the relationship of government to marketing. 47 contact hours.

MAR 2101   SOCIAL MEDIA MARKETING

credits: 3  

This course addresses the changes in marketing as a result of the social web. Included will be an in-depth look at the role of social media in marketing. The focus will be on developing an effective marketing plan utilizing social media, with an emphasis placed on the importance of building an online customer community and earning customer trust. 47 contact hours.

MAR 2321   ADVERTISING

credits: 3  

This course presents a comprehensive overview, from a managerial viewpoint, of the field of advertising and shows the relationship of advertising to history, economics, marketing, social institutions, and customer psychology. Included in the study are sales promotion, media organization, marketing functioning, brand promotion, and analysis of consumer behavior, budgeting, legislation and regulations. The course culminates with the student planning an advertising campaign. 47 contact hours.

MAR 2410   PERSONAL SELLING

credits: 3  

Prerequisite: REA 0007. This course is a study of the buying-selling cycle with emphasis on the role of salespeople in the free-enterprise system, application of sales principles, components of the sales presentation, and an introduction to sales management. 47 contact hours.

MAR 2940   MARKETING INTERNSHIP

credits: 1-4  

Prerequisite: Academic Department Coordinator/Chair Approval. This course is to be taken after the student has completed 9 credit hours in their major field of study. The purpose of this course is to allow students a “real world” experience with major-related, supervised, evaluated practical work experiences which may be paid or voluntary. Students are graded on the basis of documented learning acquired through hands-on experiences in an actual work setting. Variable credits are available, one to four per course. The student must fulfill the requirement of 60 on-the-job hours for each credit earned in addition to written assignments. This course may be repeated for a total of 4 credits.

MAR 3334   MARKETING PROMOTIONS

credits: 3  

Prerequisite: MAR 3802 and admission to the Bachelor of Science in Business Administration program. Today's ever competitive global marketplace consists of a complex set of dynamics and competitors all trying to garner the attention of the same buyers in a rapidly changing retail environment. This course focuses solely on the promotional role of marketing, and will illustrate the numerous aspects, tools, techniques and approaches involved with consumer marketing communications. Included will be an analysis of issues and approaches surrounding the use of: advertising, public relations, event marketing, direct response marketing, sales promotions, personal selling, and electronic marketing. Special attention will be offered to the integration & evaluation of these promotional practices, as well as their market-effectiveness. 47 contact hours.

MAR 3802   MARKETING MANAGEMENT

credits: 3  

Prerequisite: Admission to Banking BAS, Business Administration BS, International Business BAS, Management & Organizational Leadership BAS, Sustainability Management BAS, Technology Management BAS, or Business Technology Education BS, or Health Services Administration BAS. This course helps develop the marketing knowledge and skills necessary for the successful manager to address the intermediate marketing issues surrounding the complex demand management problem all organizations face. Students will understand marketing concepts, including the development of a marketing strategy. The course focuses on consumer and business-to-business marketing. 47 contact hours.

MAR 4413   SALES, NEGOTIATING AND CUSTOMER RELATIONSHIP MANAGEMENT

credits: 3  

Prerequisite: Admission to Banking BAS program or Business Administration BS program or Management & Organizational Leadership BAS program or Dental Hygiene BAS or Health Services Administration program. This course focuses on addressing the issues, processes and strategies related to professional selling and sales management. This is a comprehensive course in the art of selling, focusing on relationship building, negotiating and sales management. Various techniques will be explored, including prospecting, lead management, product introduction, negotiation, closing strategies and relationship management. 47 contact hours.

MAR 4424   INTERNATIONAL MARKETING

credits: 3  

Prerequisite: MAR 3802, admission to the Business Administration BS or International Business BAS programs. This course focuses on addressing the issues and strategies of managing the marketing function in transnational firms. International Marketing is a comprehensive course in global marketing tactics and approaches focusing on the “fundamentals” of global marketing issues and strategies (including strategic alliances), social and cultural environments, and the strategic implications of market entry and expansion in developing a multinational marketing function in global enterprises. 47 contact hours.

MAR 4613   MARKETING RESEARCH

credits: 3  

Prerequisite: Admission to Management and Organizational Leadership, International Business, Banking BAS, or Business Administration BS program or permission of the Dean. This course focuses on addressing the issues, methods and strategies associated with the collection, management, analysis and dissemination of information for use in domestic and global marketing decisions. The core focus will be on primary (quantitative & qualitative) and secondary research methodologies, including problem identification, methodology design, sampling planning, questionnaire design, fieldwork implementation, data processing, data analysis and data presentation. 47 contact hours.

MAR 4836   CONCEPT AND PRODUCT DEVELOPMENT

credits: 3  

Prerequisite: Admission to Management and Organizational Leadership BAS, Business Administration BS, or Sustainability Management BAS. This course will illustrate the numerous aspects involved with establishing bona-fide product concepts for newly established entrepreneurs. Included will be an in-depth review of how micro- and macro-econometric modeling and predictive marketing research models are created and used in consumer and business-to-business markets. Specific areas of focus include problem-solution relationships, innovation, idea generation, concept transition, test marketing, commercialization and branding. 47 contact hours.

MAR 4841   SERVICES MARKETING

credits: 3  

Prerequisite: MAR 3802 and admission to the Bachelor of Science in Business Administration program. Over the years, the marketplace has transitioned from a manufacturing-based economy (early-to-mid 1900's) to a service-based economy. At present, approximately 80% of domestic GDP, and a commanding 64% of global GDP are in fact derived from service-based market offerings; not tangible goods. Services require a unique approach to their design, development, pricing, promotion, and marketing management approach, including an "extended" 7-P's marketing mix inclusive of People, Processes and Physical Environment. 47 contact hours.

MNA 1751   CUSTOMER SERVICE I: DEVELOPING A SPIRIT OF CUSTOMER SERVICE

credits: 1  
This course is designed to assist those who deal with clients either face-to-face or on the telephone through electronic media. Students will improve their interpersonal communication skills to increase their productivity and the quality of service rendered. The course will focus on the aspects of dealing with customer complaints, serving difficult customers, meeting the individual needs of each customer, examine the role of customer service as a competitive business strategy, explore the role of communication in building customer relationships, and be introduced to techniques for dealing with difficult customer situations including challenges that can be produced by generational, linguistic and cultural diversity. 16 contact hours.

MNA 1760   CUSTOMER SERVICE II: DEVELOPING EXCEPTIONAL CUSTOMER SERVICE

credits: 1  
Prerequisite: MNA 1751 or program director approval. This course is designed to develop increased proficiency with the skills and behaviors necessary to delivery quality customer service in even the most difficult situations. Participants will explore and classify levels of customer service, learn the value of consistently exceeding customer expectations, recognize different communication styles customers may have, practice techniques for handling objections and asking for feedback, reinforce active listening skills, use probing questions to identify additional service opportunities. Participants will also be introduced to basic phone selling skills. 16 contact hours.

OST 2335   PROFESSIONAL COMMUNICATION SKILLS

credits: 3  
It is recommended that the student have office application and communication skills before attempting this course. This course is a rapid review of basic principles of English composition, speaking and listening skills, study of stylistic qualities demanded in the best modern business writing, extensive reading, analysis, and construction of the common types of business letters and reports. This course has a substantial writing requirement. 47 contact hours.

QMB 3200   QUANTITATIVE METHODS FOR BUSINESS

credits: 3  

Prerequisites: STA 2023, MAC 2233, FIN 3403, MAN 3504, and Admission to the Business Administration BS OR Management and Organizational Leadership BAS OR International Business BAS programs. This course presents quantitative approaches in business decision making. It provides students with a conceptual understanding of the role that management science plays in the decision making process. This course emphasizes the application of quantitative techniques to the solution of business and economic problems. 47 contact hours.

REE 1040   REAL ESTATE PRINCIPLES AND LICENSE LAW

credits: 4  

Successful completion of this course is one of the prerequisites to taking the Florida salesman's licensing examination. Topics include business brokerage operations, property law, deeds, mortgages, financing, taxes, planning and zoning, appraisal, real estate investment and market analysis, public housing, governmental regulations, securities licensing requirements to sell direct participation programs in real estate, in-depth study of the fundamental principles of Florida real estate license law with emphasis on violations of the license law and penal and procedural aspects of its enforcement, ethical issues, and case studies of selected topics in agency and brokerage operations. Also included will be preparation of real estate contracts and closing statements. 62 contact hours.

RMI 1112   FUNDAMENTALS OF INSURANCE PLANNING

credits: 3  
This is an introductory course that provides an overview that covers basic insurance concepts, such as risk, operations, legal principles, government programs, and types of insurance products. 47 contact hours.

RMI 1201   PRINCIPLES OF PROPERTY AND LIABILITY INSURANCE

credits: 3  

This is an introductory course that provides an overview that covers basic property and liability insurance principles such as risk management, regulation, performance, marketing, underwriting, claims, contracts, and loss exposures. 47 contact hours.

RMI 2113   PERSONAL INSURANCE

credits: 3  

Prerequisite: Admission to Insurance Services AS program. This is the second of three courses in the Insurance Services AS program. The intent of the course is to provide an overview of personal lines insurance, including an introduction to fundamental automobile, homeowners, life, health and disability concepts, practices, and current market trends. It is strongly recommended that students complete RMI 1201 prior to taking RMI 2113. 47 contact hours. 

RMI 2213   COMMERCIAL INSURANCE

credits: 3  

Prerequisites: Admission to Insurance Services AS program and RMI 1201 with a minimum grade of C. This is the third of three courses in the AS, Insurance Services program. The intent of this course is to provide an overview of commercial lines insurance, including an introduction to fundamental property, liability, automobile, crime business income, workers compensation practices, and current market trends. It is strongly recommended that students complete RMI 2113 prior to this course. 47 contact hours. 
 

RMI 2940   INSURANCE SERVICES INTERNSHIP

credits: 1-4  
Prerequisite: Academic Department Coordinator/Chair approval. This course is to be taken after the student has completed 9 credit hours in their major field of study. The purpose of this course is to allow students a "real world" experience with major-related, supervised, evaluated practical work experiences which may be paid or voluntary. Students are graded on the basis of documented learning acquired through hands-on experiences in an actual work setting. Variable credits are available, one to four per course. The student must fulfill the requirement of 60 on-the-job hours for each credit earned in addition to written assignments. This course may be repeated for a total of 4 credits.

RMI 3117   PERSONAL INSURANCE

credits: 3  

Prerequisite: Admission to the Management and Organizational Leadership BAS program or permission of the Dean. Successful completion of RMI 3200 is strongly recommended. This is the second of three courses in the Insurance Track. The intent of this course is to provide an overview of personal lines insurance, including an introduction to fundamental automobile, homeowners, life, health and disability concepts, practices, and current market trends. 47 contact hours.

RMI 3200   PRINCIPLES OF PROPERTY AND LIABILITY INSURANCE

credits: 3  

Prerequisite: Admission to the Management and Organizational Leadership BAS program or permission of the Dean. This will serve as the introductory course to the Insurance Track. The intent of this course is to provide an overview of the Property and Casualty Industry, including an introduction to fundamental insurance concepts, practices, legal, regulation and financial aspects and current market trends. 47 contact hours.

RMI 4211   COMMERCIAL INSURANCE

credits: 3  

Prerequisite: Admission to the Management and Organizational Leadership BAS program or permission of the Dean. Successful completion of RMI 3117 and RMI 3200 is strongly recommended. This is the third of three courses in the Insurance Track. The intent of this course is to provide an overview of commercial lines insurance, including an introduction to fundamental property, liability, automobile, crime business income, workers compensation practices, and current market trends. 47 contact hours.


<< Course Subjects