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Management Skills Certificate
Essentials
of Leadership
6 Hours
Description
This foundation course teaches
leaders how to get results through people. Participants will discover
Seven Leadership imperatives, learn to conduct effective and successful
discussions on any subject, and learn communication tools that take care of the
personal needs individuals bring to the workplace. Instructional materials
included.
Schedule
| Class # | Subj/Cat # | Date(s) | Day(s) | Time(s) | Location | Fee |
| 3987 | LDS0325 | 9/5/08 - 9/12/08 | F | 8:30am-11:30am | EP 1-328 | $145 |
Coaching for Successful Results
6 Hours
Description
Prerequisite: Essentials of Leadership.
Too many leaders can’t let go
of the misguided concept that good coaches help their teams learn from
mistakes. They focus on improvement and correct performance after mistakes
happen. In today’s environment, organizations can’t afford trial and error;
they need things to be done right the first time. In this course, leaders
learn a proven coaching process to ensure they identify coaching opportunities
and proactively encourage involvement, and build commitment. Instructional
materials included.
Schedule
| Class # | Subj/Cat # | Date(s) | Day(s) | Time(s) | Location | Fee |
| 3989 | MNS0300 | 9/26/08 - 10/3/08 | F | 8:30am-11:30pm | EP 1-328 | $145 |
Resolving Conflict
6 Hours
Description
Prerequisite: Essentials of Leadership.
Conflict is a normal part of the communication process. However,
differences of opinion can quickly escalate into an out-and-out battle. In the
workplace, it’s the leader’s role to recognize the signs of conflict and then to
quickly choose the appropriate level of involvement to help resolve the issue.
This course teaches leaders how to recognize that a conflict is escalating and
minimize damage by using the most appropriate resolution tactic—regardless of
which stage a conflict is in, and encourage others to take responsibility for
resolving workplace conflict.
Schedule
| Class # | Subj/Cat # | Date(s) | Day(s) | Time(s) | Location | Fee |
| 3992 | MNS0311 | 10/17/08 - 10/24/08 | F | 8:30am-11:30pm | EP 1-328 | $145 |
Setting Performance Expectations
6 Hours
Description
Prerequisite:
Essentials of Leadership.
Leaders must help
people see how their efforts contribute to the success— or failure—of the
organization. This course helps leaders drive performance and accountability by
helping people understand what is expected of them and gaining their commitment
to achieving it. Participants will also learn how to handle challenging
situations that can arise while discussing expectations. When leaders
effectively apply these strategies, people feel more motivated to perform well
because they see how their efforts make a difference. Instructional
materials included.
Schedule
| Class # | Subj/Cat # | Date(s) | Day(s) | Time(s) | Location | Fee |
| 3994 | MNS0317 | 9/10/08 - 9/17/08 | W | 8:30am-11:30pm | EP 1-320 | $145 |
| 3995 | MNS0317 | 11/7/08 - 11/14/08 | F | 8:30am-11:30pm | EP 1-328 | $145 |
Delegating for Results
4 Hours
Description
Prerequisite: Essentials of Leadership.
To delegate or not
to delegate... Is it worth the risk? Will it take more time than it is worth?
In this course, leaders overcome their hesitation for delegation by learning
skills for successfully matching people, responsibility, and authority. This
allows them to maximize involvement, productivity, motivation, and growth for
individuals, groups, and the organization. Instructional materials included.
Schedule
| Class # | Subj/Cat # | Date(s) | Day(s) | Time(s) | Location | Fee |
| 3996 | MNS0325 | 10/1/08 - 10/8/08 | W | 8:30am-11:30pm | EP 1-320 | $145 |
| 3997 | MNS0325 | 12/5/08 - 12/12/08 | F | 8:30am-11:30pm | EP 1-328 | $145 |