EARN A help desk support specialist certificate

Our Help Desk Support Specialist Certificate prepares you to work on installing, configuring, managing and monitoring hardware and software applications in a stand-alone or networked environment. You will be provided with ongoing user support skills in the field of information technology.

Continuing your education

Our Help Desk Support Specialist Certificate transfers to our Computer Information Technology A.S. Degree, which transfers to our Technology Development and Management B.A.S. Degree.

help desk support Certificate Careers

Our Help Desk Support Certificate prepares you for entry-level careers as:

  • Applications System Specialist
  • Help Desk Specialist
  • Technical Support Specialist
  • User Support Analyst

Source: Bureau of Labor Statistics

What you will learn in your Help Desk Support Specialist Certificate classes

  • Installing hardware and software applications
  • Configuring hardware
  • Managing and monitoring stand alone and network systems

Help Desk Support Specialist Certificate Curriculum

View Help Desk Support Specialist Certificate curriculum