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Students Call 727-341-HELP (727-341-4357)

We are here to assist you with technical issues related to MySPC, ANGEL, and Student Email; as well as other technology related problems.

You can find tutorials for clearing out a browser's cache and cookies, or disabling a browser's pop-up blocker on the following page: Technical Support Solutions Site.

We can be reached by e-mail at onlinehelp@spcollege.edu.

Staff and Faculty Call (727-791-2795)

We are available to assist faculty and staff members over the phone. We are ready to assist with issues involving system login, e-mail, and ANGEL. More complicated issues may require a workorder. Work orders can be placed by staff and faculty using this link. We maintain a database which is accessed by Telecommunications, Technology Resource Specialists, Network Support Specialists and departmental management.

By using a shared database, we are able to build a history of the work performed on your computer, phone, and printer; which allows us to improve turn-around time on outstanding work orders.

Please have the following information available when contacting us: DBT #, Make, Model, office location, and any error message.

Staff E-mail: helpdesk@spcollege.edu

When is a work order required?

• Computer repair (including peripheral devices ie: printers)
• Data transfer and/or file conversion
• Networking repair or installation
• Telephone and Voice mail repair or installation
• If we are unable to assist you over the phone