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1. What
is the process for gaining remote access to SPC?
2. Where can I find the remote access policy?
1. Where can I find the
request form?
2. What
are the connection requirements?
3. How do I configure my VPN
connection?
4. How do I add the Firepass
as a trusted site in my browser?
5. How do I allow the Firepass website to bypass the Pop Up Blocker?
6. Why do I receive a message
indicating that my computer does not comply with security policies?
7. Why do I need a firewall
and antivirus software on my computer to access the new system?
8. What
is a Firewall?
9. How do I configure the built-in XP Firewall?
10. What
is Antivirus Software?
11. How do I get antivirus software?
12. Why do I need to be
approved for remote access on the new system when I was approved on the old
system?
13. Why do I need to
acknowledge the remote access policy?
14. Why do I need to
acknowledge the remote access policy and approve employee access as a
supervisor?
15. Why do I see multiple
network access links in the console after I connect?
16. How
will I know when my access is approved and active?
Following authorization and account
setup, instructions will be sent to you outlining the connection
procedure.
How do I add the Firepass as a trusted site in my
web browser?
If your browser is configured to block pop-ups. It will block
necessary console windows from launching.
You should add the FirePass controller web site to your list of sites
allowing pop-ups.
For Internet Explorer users on Windows XP Service Pack 2, you can manually
add the FirePass controller's web site to your list of sites allowing
pop-ups. To do this:
- Navigate to Tools->Internet
Options->Privacy.
- Click the Settings button under the Pop-up
Blocker section.
- Type the name of the FirePass controller's
web site and click the Add button.
- After adding the site to the list, click
Close and then Ok to apply the new settings.
The settings for the Firefox browser are
found under Tools->Options->Allowed Sites.
For other browser and third-party pop-up blockers, please refer to their
documentation on how to enable pop-ups for particular sites.
Connections require active firewall
software, active antivirus software, and a supported operating system with
current updates.
(See connection requirements below)
Why do I need a firewall and antivirus software on my
computer to access the new system?
Stations running without this software
have inadequate security. The system ensures that this weakness is
not extended to the SPC network, which could lead to information
breech and system compromise. Operating a computer without a
firewall is an "open door" to hackers, who could exploit the
weakness to gain access into SPC systems and
information.
There are many commercial and free
firewall software packages. We recommend Zonealarm
which has a video tutorial explaining its configuration
procedures.
SPC Antivirus software is distributed
from the Provost Office of each campus.
For accountability, security auditing
and compliance. To verify and document privileges.
To reassess and document access needs. To ensure policy awareness.
For accountability, security auditing
and compliance. To ensure policy awareness and
document the receipt of the usage policy
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Why do I need to acknowledge the remote
access policy and approve employee access as a supervisor?
For accountability, security auditing
and compliance. To ensure policy awareness and
document the receipt of the usage policy.
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