CET 1172C COMPUTER SUPPORT TECHNICIAN 3 credits

This course is designed to teach the student basic technical and troubleshooting skills needed to understand the function and operation of major elements of personal computer systems, and how to localize and correct common software problems. The student will install operating systems, configure computer security, address common security threats, and harden the system against exploits. The student will formulate disaster recovery procedures and implement them as instructed. The student will also install and troubleshoot computer peripherals. This course, will prepare the student for the A+ Certified IT Technician portion of Computer Support Technician Certification offered by CompTIA (A+ Certification). 47 contact hours.