Computer support training

SPC's Computer Support Certificate can be your first step in an information technology career. Having a solid foundation and a credential in computer support can give you a jump on your long-term goals. This certificate also prepares you for CompTIA certification exams.

This academic program prepares you for the following careers. All job data is provided by the U.S. Department of Labor.

Computer Network Support Specialists

Salary Data

Tampa-St. Petersburg-Clearwater, FL Metro Area Average

Florida Average

Projected employment for Florida

2016 Employment




Percent Change


Projected Job Openings



  • Computer hardware and software installation, troubleshooting and configuration
  • Technical and user support
  • Preventative maintenance, system monitoring and security
  • Communication skills and professionalism

Computer Support Certificate with Financial Aid Eligibility


Effective Beginning Catalog Term: Fall 2017 (535)

The requirements shown below are valid beginning Fall 2017 (535), and may not reflect degree requirements for current students. Current students should visit My SPC and view My Learning Plan to see specific degree requirements for their effective term.

Program Leadership Information

Michael Gordon

Dr. James Stewart
Dean of Technology

Program Summary

The Computer Support certificate prepares students to review microcomputer-oriented operating procedures, software applications packages, and hardware in order to select the appropriate information technology equipment for a particular microcomputer-based work environment; install information technology equipment; troubleshoot information technology equipment; and support information technology users.

This certificate will prepare the student for industry certification exams in CompTIA A+ Essentials and IT Technician (

Credits earned in this certificate program can apply to an Associate of Science degree in Computer Networking.

The Academic Pathway is a tool for students that lists the following items:
o the recommended order in which to take the program courses
o suggested course when more than one option exists
o which semester each course is typically offered
o if the course has a prerequisite
o courses that may lead to a certificate (if offered in the program)

If you are starting the program this term, click here to access the recommended Academic Pathway.

If you have already started the program, click here for the archived Academic Pathways.

Please verify the Academic Pathway lists your correct starting semester.

Florida CIP Code

0511100121: Network Support Technician

Federal CIP Code

11.1001: Network and System Administration/Administrator.

Job Related Opportunities

  • Applications System Specialist
  • Computer Operator
  • Computer Repair Technician
  • Computer Sales Person
  • Help Desk Specialist
  • Information Systems Specialist
  • Microcomputer Specialist
  • Office Systems Support Specialist
  • Software Tester
  • Technical Support Specialist
  • User Support Analyst
  • User Support Specialist

Complete 21 credits - Grade of "C" or better required.

CET 1171C Computer Repair Essentials 3
CET 1172C Computer Support Technician 3
CNT 1000 Local Area Network Concepts 3
CTS 1327 Configuring and Administering MS Windows Client 3
CTS 1328 Installation, Storage, and Compute with Windows Server 3
CTS 2106 Fundamentals of the Linux/Unix Operating Environment 3
CTS 1411 Fundamentals of Information Storage and Management 3
Total Credits 21

Industry Certifications

The Computer Support Certificate prepares you for industry certification exams in CompTIA A+ Essentials and CompTIA Network+.


Our Computer Support Certificate is part of and transfers to our Associate in Science degree in Computer Networking. The A.S. degree transfers to SPC's Technology Development and Management B.A.S. Degree.

Sharpen your computer networking skills

We also offer short-term technology training through our Workforce Institute.

Computer Networking A.S. Degree