Providing Answers to Your Financial Aid Questions
At SPC, we are here to help you find the answers to your questions regarding financial aid. We offer personal assistance as well as a library of:
Watch a short video
Skip ahead and get your questions answered. Short videos can answer many of your questions about applying for financial aid. Whether you're a current SPC student or plan to be, these videos can give you a preview of what to expect during the financial aid process.
Ways to contact us
PETE
Ask PETE a question 24/7/365 at the bottom right-hand corner of any financial aid page. In some cases, Generative AI is used to deliver the best possible response.
Feedback
Our goal is for you to get immediate and accurate responses. Please rate the service you receive with a thumbs up or thumbs down so we can continually improve your experience.
Let us know if you're a current or future student and submit your questions online.
Virtual Financial Aid
VIRTUAL HOURS
- Monday–Thursday - 10 a.m. – 6 p.m.
- Friday 10 a.m. - 4:00 p.m.
- Saturday 10 a.m. - 3 p.m.
You will need to sign in to the Virtual Advising Center at least 30 minutes before closing.
Getting Started with Virtual Financial Aid
If using a mobile device, please make sure you have downloaded the Microsoft Teams application first. This is optional if using a desktop browser.
Step 1: Install Microsft Teams
Android and Apple mobile devices
- Visit the Google Play Store or Apple App Store
- Search for MS Teams
- Install MS Teams
- Open MS Teams
- Enter your student email address: example1@live.spcollege.edu
- Select Work/School
- If asked again, select Work/School
- Sign in with your St. Petersburg College account
- Launch application
PC or Mac desktop
- Visit the Microsoft Teams site
- Select Get the App
- Install MS Teams
- Open MS Teams
- Enter your student email address: example1@live.spcollege.edu
- Select Work/School
- If asked again, select Work/School
- Sign in with your St. Petersburg College account
- Launch application
What to Expect
Important note: When connecting with the Virtual Advising Center, it’s important you are able to fully engage with an advisor. We recommend you avoid visiting the Virtual Advising Center when you are engaged in another activity, such as driving, that limits your attention during the session.
Also, please have your documents prepared and ready so we can better assist you.
- After clicking on the Virtual Advising Center button, you will be asked to enter your student ID.
- You will then be signed into the Virtual Advising Center.
- When your Microsoft Teams meeting launches, click the link that is displayed on the page (make sure you remain on this page). Note: When the Advisor launches your meeting, the link will remain available for 5 minutes. Please make sure to click the link.
- Please make sure to follow the prompts on the screen to allow access to your Microphone and enter your name if prompted.
- You will meet one-on-one with an advisor for individual assistance.
- At the conclusion of the meeting, you will select leave meeting to exit.
campus locations and hours
Financial Assistance Services campus offices are open as follows:
OFFICE HOURS
- Monday-Thursday - 8:30 a.m. - 6:30 p.m.
- Friday 8:30 a.m. - 1:00 p.m
OFFICE LOCATIONS
- Clearwater
Administration Building - St. Petersburg/Gibbs
Student Success Center (SU), suites 107 A-F - Tarpon Springs
Administration Building - Seminole Campus
UP building - Downtown Campus
Main building - Midtown Campus
Main building - Health Education Center
Main building
View our locations page for maps and directions.
Financial aid phone contacts
General Financial Aid Questions
Phone: 727-791-2485
Fax: 727-791-2495
Student Loan Questions
- Website: iontuition (includes a Live Chat feature)
- Live Counselor: i3 Group
Call 855-693-4932
Monday-Thursday: 9 a.m.-9 p.m. EST
Friday: 9 a.m.- 6 p.m. EST
General SPC Questions
Phone: 727-341-4772