EARN A help desk support specialist certificate
Our Help Desk Support Specialist Certificate gives you the tools to install, configure, manage and monitor hardware and software applications.
This academic program prepares you for the following careers. All job data is provided by the U.S. Department of Labor.
Computer User Support Specialists
Tampa-St. Petersburg-Clearwater, FL MSA Average
Projected employment for Florida
Projected Job Openings
Help Desk Support Specialist Certificate with Financial Aid Eligibility
Effective Beginning Catalog Term: Summer 2017 (530)
The requirements shown below are valid beginning Summer 2017 (530), and may not reflect degree requirements for current students. Current students should visit My SPC and view My Learning Plan to see specific degree requirements for their effective term.
Program Leadership Information
Dr. James Stewart
Dean of Technology
This certificate program prepares the student to work in a help desk support position for installing, configuring, managing and monitoring hardware and software applications in a stand-alone or networked environment. Students will be provided with ongoing user support skills in the field of information technology.
The Academic Pathway is a tool for students that lists the following items:
o the recommended order in which to take the program courses
o suggested course when more than one option exists
o which semester each course is typically offered
o if the course has a prerequisite
o courses that may lead to a certificate (if offered in the program)
If you are starting the program this term, click here to access the recommended Academic Pathway.
If you have already started the program, click here for the archived Academic Pathways.
Please verify the Academic Pathway lists your correct starting semester.
Florida CIP Code
0511010313: Information Technology
Federal CIP Code
11.0103: Information Technology.
Job Related Opportunities
- Applications System Specialist
- Help Desk Specialist
- Technical Support Specialist
- User Support Analyst
MAJOR CORE COURSES
Complete YOUR EDUCATION at spc
SPC's Help Desk Support Specialist Certificate is part of and transfers to our Computer Information Technology Associate in Science Degree. The A.S. degree prepares you for Microsoft Office and CompTIA A+ and Network+ certifications and transfers to our Technology Development and Management B.A.S. Degree.
Short-term technology training
SPC also offers short-term technology training through our Workforce Institute.